City of Santa Rosa, California Utilities Department

    Santa Rosa Keeps the Water Running with Marathon and Wonderware Availability Solutions

    THE COMPANY

    The City of Santa Rosa, California Utilities Department controls water distribution for approximately 150,000 residents using Wonderware‘s InTouch™ human–machine interface (HMI) software protected by Marathon’s everRun® FT software. Santa Rosa’s system includes 605 miles of potable water pipeline that fill 20 enclosed reservoirs with a storage capacity of 19.45 million gallons. The city’s average water usage is 21 million gallons per day (MGD) with a summer peak average of 33 MGD and a winter flow average of 13 MGD.

    THE ENVIRONMENT

    Using Wonderware software, employees optimize system operations by adjusting set-points, monitoring equipment performance, as well as managing time-of-use for pumping schedules to maintain reservoir levels. InTouch HMI software detects pump station/reservoir intrusion and monitors process alarms.

    THE REQUIREMENTS

    The Santa Rosa Utilities Department needed a simple, cost-effective way to protect its critical water distribution control system from downtime due to faults, failures and disasters. The protection system needed to eliminate three particularly costly downtime scenarios:

    • Downtime during a water main break. Control system downtime could delay response to water main breaks potentially causing interruption of service, flooding, and other costly consequences.
    • Interruption of electricity usage optimization. Downtime for the control system could interrupt a cost-saving electricity optimization function that saves electric costs by running pumps when electricity is less expensive.
    • Downtime during natural disasters. Because Santa Rosa is located in an earthquake-prone area, the control system needs to be protected from earthquake, landslide, and other natural disasters that could interrupt water distribution when it is critically needed.

    THE SOLUTION

    The City of Santa Rosa, along with its control system consulting firm EMA, chose Marathon’s everRun software-based system to meet the City’s fault and disaster tolerance requirements. “The Marathon solution was simple, cost effective, and provided a higher level of protection than any other solution we looked at,” said Mitch Dobson, Senior Consultant, EMA, Inc.

    The everRun software runs two identical Windows servers in lockstep so they function as a single, fully redundant Windows server. If one server stops running due to fault, failure or disaster, the InTouch software continues to operate uninterrupted using the computing power of the other server. EMA purchased, installed, and configured the everRun software quickly and easily.

    THE RESULTS

    Since the successful completion of the Santa Rosa project, EMA and Marathon continue to work together using Marathon’s unique redundant control systems platform at other water and wastewater facilities. “By making our control system continuously available, we can deploy our operations staff to the locations where they are needed around the city,” said John Joyner, Senior Manager, City of Santa Rosa. “The cost savings resulting from this efficient use of staff resources paid for the Marathon software in a short time frame.”


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    RELATED INFORMATION

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    Data Sheet: everRun 2G
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    White Paper: Breaking Through the Noise Around Application Availability